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Terms & Conditions

Welcome to EZRA Clothing. These Terms & Conditions govern your use of our website and any purchases made through it. By accessing or using this site, you agree to these terms. Please read them carefully before placing an order.

1. General

This website is operated by EZRA Clothing, a Sri Lanka–based fashion retailer. Throughout the site, the terms “we,” “us,” and “our” refer to EZRA Clothing. We may update or modify these Terms & Conditions at any time. Your continued use of the site constitutes acceptance of any changes.

2. Eligibility

  • You must be at least 18 years old to make a purchase.
  • Provide accurate and complete information when creating an account or placing an order.
  • You are responsible for maintaining the confidentiality of your account credentials.

3. Products & Availability

  • We aim to display product details—such as colour, design, and size—accurately. Colours may vary slightly due to device settings.
  • Availability may change without notice. We may limit quantities or discontinue items at our discretion.

4. Pricing & Payment

  • All prices are listed in Sri Lankan Rupees (LKR) unless stated otherwise.
  • Prices may be updated at any time.
  • Payment is due in full at checkout via our secure PayHere Payment Gateway (Visa, MasterCard, AMEX, mobile wallets, etc.).
  • Transactions are processed securely. EZRA Clothing does not store or access full payment details.

5. Shipping & Delivery

  • Orders are typically processed within 2–4 business days.
  • Delivery times vary by location; estimated timelines are shown at checkout.
  • Shipping costs are calculated at checkout and added to your total.
  • We are not liable for delays caused by couriers or unforeseen circumstances.

6. Returns & Refunds

Please review our Return & Refund Policy for details on returns, exchanges, and refunds. By purchasing from us, you agree to the terms set out in that policy.

7. Intellectual Property

  • All content on this site—including text, logos, images, and graphics—is the property of EZRA Clothing and is protected by copyright and trademark laws.
  • You may not reproduce, modify, distribute, or reuse any material without prior written permission.

8. Limitation of Liability

EZRA Clothing is not liable for any direct, indirect, incidental, or consequential damages arising from:

  • Your use of, or inability to use, the website;
  • Errors, inaccuracies, or omissions in product descriptions;
  • Unauthorised access to your personal data.

Our total liability shall not exceed the total amount paid for your order.

9. Governing Law

These Terms & Conditions are governed by the laws of Sri Lanka. Any disputes are subject to the exclusive jurisdiction of the courts of Colombo, Sri Lanka.