Privacy Policy
At EZRA Clothing, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
When you interact with our website, we may collect the following types of information:
- Personal details: Name, email address, phone number, and shipping/billing address provided during checkout or account creation.
- Payment information: Card or payment details required to complete your purchase (securely handled by our trusted third-party payment gateway, PayHere).
- Order history: Information about your purchases and preferences to improve your experience.
- Device and browsing data: IP address, browser type, and pages visited, collected via cookies to enhance website functionality.
2. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders.
- Communicate with you about your purchases, returns, and customer service inquiries.
- Improve our products, services, and website experience.
- Send promotional offers and updates (only if you’ve opted in).
- Ensure compliance with payment processing and security requirements.
3. Information Sharing
- We do not sell, rent, or trade your personal information to any third parties.
- Your data may be shared only with:
- Trusted service providers who help us operate our store, such as payment processors, shipping partners, and website maintenance teams.
- Regulatory or legal authorities when required by law or to protect our legal rights.
- All partners handling your data are bound by confidentiality and data protection agreements.
4. Data Security
- We use industry-standard security measures to protect your data against unauthorized access, loss, or misuse.
- All payment transactions are processed through PayHere’s secure, PCI-DSS-compliant gateway.
- Please note that while we implement strong security practices, no online system is completely risk-free.
5. Cookies
Our website uses cookies to:
- Remember your preferences (such as cart items).
- Analyze site performance and improve functionality.
You can disable cookies in your browser, but some parts of the website may not function properly without them.
6. Your Rights
- Request access to the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for marketing communications at any time.
To make such requests, contact us at admin@ezraclothing.com.
7. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date. Please review it occasionally to stay informed about how we handle your data.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we manage your personal information, please contact:
